Discover the Impact of Different Listening Approaches
Organizations have always known that success depends on people Behavioral research shows that people approach listening with different purposes and motivations. The Personal Listening Profile® helps people discover their most natural approach to listening and gain insight into the listening approaches of others. Participants will discover that their preferred listening approach may not be appropriate to every situation, and learn how to adopt another listening approach for more successful communication.
The Personal Listening Profile identifies five listening approaches:
- Appreciative
- Empathic
- Comprehensive
- Discerning
- Evaluative
Listen and Respond With Purpose
Listening is more than hearing. Listening is the ability to receive, interpret, and respond to verbal messages and body language in ways that are appropriate to the purpose. It's estimated that people screen out or misunderstand the meaning of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication.
Organizations know that success depends on people communicating effectively. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between the senders and the receivers of the message. The Personal Listening Profile helps individuals understand how to listen more effectively and adopt their listening approach to create more successful communication.
Organizations use the Personal Listening Profile to:
- enhance communication
- reduce conflict
- strengthen customer relationships
- develop leaders
- improve management effectiveness
- boost productivity
